Hangverse

We use profile country, city, age and chosen gender for grouped community statistics. Gender follows your profile privacy choice. We record one signed-in activity day per member, kept for 400 days; account deletion removes it. Anonymous growth totals contain no member IDs, GPS or chat content.

Helsinki Service Map also provides public place results. It receives your search words, city and network IP address, but not your device GPS location or account details.

Hangverse Oy (Finland) is responsible for the personal data used by Hangverse. The app is for adults aged 18 and older. Signed-in members can contact us through Safety & privacy → Report a Problem.

For privacy questions or requests to access, correct, export or delete your personal data, email info@hangverse.net. You do not need to log in. Do not send passwords, login codes or identity documents with your first message.

Hangverse stores your login email, authentication information, adult confirmation, and information you choose to put in your profile, such as name, age, city, country, photos, languages, interests, bio, and social links. Supabase provides the authentication, database, and file storage used by the app.

Read the offer conditions and validity dates. Opening a coupon does not mark it used: the business must confirm use. Used codes and QR tokens are removed; a small private use record and grouped statistics remain. The same offer may be claimed again after 14 days if still eligible.

The app uses your plans, activity participation, chats, follows, blocks, reports, volunteer interests, and coupon redemptions to provide those features. Profile and activity information is shown to other members according to the feature and available privacy controls. Avoid including sensitive information in publicly visible fields.

If you enable phone notifications, Hangverse stores a device delivery token linked to your account and login session. Google Firebase Cloud Messaging delivers a brief update and a notification reference to your phone; private chat text, location and event details are not included. You can turn phone notifications off in Settings > Notifications or your phone settings. Revoked login sessions are excluded from new sends; a notification already sent may still arrive.

Location permission is optional and supports nearby features. Use the app’s location and radar controls to manage visibility, and your device settings to revoke permissions. Camera and photo permissions are used for the photo features you choose. Verification uses a private camera selfie rather than a gallery upload.

Verification selfies are kept in private storage for review. The existing verification process schedules photo cleanup after seven days. A verification outcome can remain after the selfie is removed.

Radar is optional and makes you visible nearby during the timer you choose. If you choose updates with the screen off and grant background location permission, Hangverse uses location while your Radar session is active. Updates do not extend the timer. Other members see approximate distance, not your exact coordinates. Turning Radar off stops these updates; expired sessions are no longer shown nearby. Travel Mode uses the city you choose for its separate timer, which can last up to two hours. You can revoke location permission in your phone settings.

Address and place searches use Photon and, for some map results, Overpass. Automatic suggestions do not use Nominatim. When you press Search or choose a meeting point, an additional lookup may use Nominatim through Hangverse. Search providers receive the search words and city or country; direct map searches may send rounded map-focus coordinates. Choosing a meeting point may send that selected point to resolve its address. Direct providers receive your network IP address; Nominatim receives the server connection instead. OpenFreeMap supplies map tiles and receives your network IP address and requested map areas. Hangverse does not send your account email, profile photos or chat messages to these map/search providers. Avoid typing private or sensitive information in a place search.

Open reports are kept for review. Resolved, actioned or dismissed reports and their attached screenshots are scheduled for removal seven days after closure. Failed file cleanup is retried before the report is deleted. Admin visit records have a three-day retention period. Scheduled removal may take additional time to complete, and provider backups have separate retention.

Support submissions and account-security events are stored to handle problems and help protect accounts. Security Alerts shows recorded events, not a complete list of all logins or activity. Do not include passwords, codes, or unnecessary sensitive information in reports.

Information needed to operate Hangverse is processed through its service providers. A native share action sends the content you choose to the destination you select. Other members or recipients may save information you share. We may disclose information when required by law or necessary to investigate abuse and protect people.

Deactivation hides your profile and stops normal app access until you reactivate. Permanent deletion removes your login, profile, private contact details, your messages, hosted events and stored account files. It cannot be undone. Some shared business listings, coupon records, notifications received by other people, reports about you and admin records can remain after your account link is removed. Removing that link does not automatically remove personal details written in those records. Contact info@hangverse.net to request a review of any remaining personal information. Copies saved by recipients and provider backups are handled separately.

You can edit your profile, control optional permissions, deactivate, or request permanent account deletion in Settings. Use Report a Problem to request access, correction, an export, or assistance with your personal data. Depending on applicable law, you may have additional rights and the right to contact a data-protection authority.

Account-security notices such as password changes and account deactivation are removed automatically after 90 days. The hourly cleanup removes only these notices, not your account, chats or events. Provider logs and backups have separate retention.

An hourly cleanup removes read notifications older than 30 days when they are informational or their related request or review is finished. All remaining notifications, including unread or unresolved ones, are removed after 90 days from creation. Only the notification is removed: requests remain available to review, and chats and events are not deleted. Report-related notices may be removed earlier with the existing closed-report cleanup.

We use account identifiers, the admin decision, its reason and explanation, relevant dates and your appeal to enforce our community rules and review decisions. This processing is based on our legitimate interests in protecting members and operating a safe service. Only authorized admins can review these records; other members cannot see them. This feature does not give admins your precise location. Closed or expired decisions and their appeals are scheduled for deletion six months after the latest decision closure, expiry or appeal review. Active restrictions and appeals awaiting review are kept while needed. Provider backups have separate retention. Contact info@hangverse.net for privacy requests, including while your account is restricted.

Private events use invitation codes and creator approval. Only the creator and accepted participants can read event details, photos and the participant list. Other signed-in members may see a generic marker in an approximate area. Keep your code private; anyone with it can send a request, but cannot join without approval. Turning invitations off stops new requests. The same code works again when the creator turns invitations on. We store code-request authorizations with the event and a per-account attempt counter to limit guessing; we do not store a history of the codes people type.

Hangverse sends your phone’s location to Supabase to update Radar. The server rounds the coordinates before saving your current Radar position. Other members see approximate distance, not these coordinates. This does not make location data anonymous. Expired Radar positions are scheduled for removal every five minutes; provider logs and backups are handled separately.

An authorized Hangverse admin reviews your verification selfie. This is a manual photo check, not automated face recognition. A verified badge does not guarantee someone’s identity, intentions or safety.

You can request access, correction, deletion, restriction or a portable copy of your data, and object where applicable. Email info@hangverse.net; no login is needed. GDPR requests normally receive a response within one month; permitted extensions must be explained. You may complain to your data-protection authority.

Choose profile visibility before publishing. Sharing to Home makes that copy public. Collaboration invitations need acceptance. Use the post menu to remove your tag or leave a collaboration. External recipients may keep shared photos and links.

Your phone’s location services identify your current city and its centre for the map. This is separate from making your profile visible in Radar. You can revoke location access in your phone settings.

We store the business name, contact details, optional registration ID and logo for business features. Approved business details are visible to members; business logos are public images. Replaced or removed logos are queued for deletion, and unused uploads are scheduled for cleanup after one day. Copies saved by others and provider caches or backups are handled separately.

Members and authorities can contact info@hangverse.net without an account. A person handles support in English, Finnish and Arabic. Hangverse is not an emergency service.

We use the data needed to provide your account, events and chats under our contract with you. Limited security, moderation and grouped service statistics rely on our legitimate interests in protecting members and improving Hangverse; you can object to this processing. Optional Radar visibility and photo verification rely on your consent, which you can withdraw. Where the law requires records or disclosure, we rely on that legal obligation.

Our main Supabase project is hosted in Ireland. Supabase support, operations and content delivery, Google notification delivery and other providers may process information outside the EEA. Their applicable data-protection terms and transfer safeguards apply; an EU database region does not mean EU-only processing. Ask info@hangverse.net for information about recipients and a copy or description of applicable safeguards.

We keep your account and shared activity history while needed to provide those features, until applicable deletion or a justified legal exception. Open support and privacy cases are kept while handled and reviewed for necessity. Working exports, inbox copies and backups are handled separately from app cleanup. We do not promise immediate erasure of recipient copies or provider backups. You can request a review of retained personal data at info@hangverse.net.

Hangverse accounts are for adults aged 18 or over. Children may attend suitable family events with a responsible adult, who must supervise them. Check the event’s child age range and enter adults and children separately. Do not create child accounts.

Do not threaten, stalk, intimidate, repeatedly contact someone who has declined, coordinate harassment, or humiliate others. Respect boundaries online and at meetups. Use block and report when needed.

Do not attack, dehumanize, exclude, or promote hatred or discrimination against people based on identity, including ethnicity, nationality, religion, disability, sex, gender identity, or sexual orientation.

Credible threats, incitement, instructions facilitating violence, and recruitment, support, or promotion of violent extremist or criminal organizations are prohibited. Contact local emergency services if anyone is in immediate danger.

Sexual exploitation, grooming, coercion, sexual harassment, non-consensual intimate content, and sexual content involving minors are prohibited. Never upload, request, share, or forward child sexual abuse material, including in support reports. Report the account or incident without copying the material. Contact emergency services when a child is in immediate danger.

Do not recruit, arrange, facilitate, advertise, or profit from trafficking, forced labor, sexual exploitation, or human smuggling. Report suspicious coercion or exploitation.

Do not sell or facilitate illegal drugs, weapons, stolen goods, counterfeit goods, sexual services, or unlawful gambling. Do not use meetups to evade age restrictions, licensing rules, or other applicable requirements. Fraud, scams, and deceptive sales are prohibited.

Do not promote businesses, advertise other chats or groups, or sell products or services in private messages or group chats. Businesses can request Hangverse Partner access for approved commercial features.

Clearly disclose sponsorships, affiliate relationships, paid promotions, and commercial interests. Do not disguise advertising as friendship or an independent recommendation. No unsolicited bulk marketing, deceptive endorsements, or misleading offers.

Do not publish another person’s address, contact details, identity documents, private conversations, or precise location without permission. Do not impersonate people or collect information to stalk, exploit, or pressure them.

Do not steal credentials, distribute malware, bypass access controls, automate abuse, or disrupt Hangverse. Report security problems through Report a Problem without including passwords, access tokens, private login codes, or exploit steps that expose other members’ private data.

Use the profile report and block controls for harmful behavior, or Safety & privacy → Report a Problem for other concerns. Reports are stored for review; responses are not guaranteed to be immediate. We may restrict or remove content or accounts following review. Do not submit knowingly false reports.

After a human review, Hangverse may issue a warning, suspend an account for 1, 7 or 30 days, or ban it permanently. The decision explains the action, reason and duration. You can appeal free of charge within six months through Account decisions, even while restricted, or email info@hangverse.net. A person reviews the appeal and sends a reply. You may also seek other remedies available under applicable law.

Only post photos and content you have the right to share. Respect other people’s privacy, especially children’s. Do not expose private information through tags, captions or shared posts. Report misuse and respect requests to remove a tag or collaboration.

Choose a public place, arrange your own transport, tell someone you trust about your plan, and leave if you feel uncomfortable. A verification indicator is not a guarantee of someone’s intentions or safety.

Avoid sharing your home address, financial details, or identity documents in profiles or chats. Review the information you share on your profile and in chats. Never send money to someone because they pressure you.

Use a unique password that you do not reuse elsewhere. Hangverse support should never ask for your password or private login information.

For immediate danger, contact local emergency services. Hangverse support is not an emergency service. Block and report harmful accounts, and describe an incident in Report a Problem without uploading harmful or illegal material.

Keep your password and email codes private. Enable email two-step verification in Account & security. If a sign-in check fails, check your connection and retry; a security check is not a request to enter a code.

Report harmful accounts from their profile or use Report a Problem for posts, events and other concerns. Include the content link or location and explain what happened. Do not attach illegal material or passwords. Account decisions has the reason and a free appeal. For immediate danger, contact local emergency services.